REFUND AND RETURNS POLICY

At www.oakfabric.com, we are committed to providing you with a great shopping experience. If you are not satisfied with your purchase, our refund policy will help you resolve the issue.

1. Refund Request Time
   ●We accept refund requests within 30 days from the date of delivery of the product.
   ●Late requests will not be accepted.
2. Refund Conditions
   ●The product must be in its original condition, including unused, unwashed and undamaged.
   ●The product should retain the original tags and packaging.
3. Refund Process
   ●Please contact us through our customer service email wofa@oakfabric.com before initiating a refund request.
   ●Provide your order number and the reason for the refund so that we can process your request quickly.
   ●We will process the refund after receiving the return and checking its status.
4. Return Address
   Please send returned items to the following address: 8535 Meadow Wing Cir, Colorado Springs, CO 80927
5. Refund Method
   ●Once we process your refund request, the amount will be refunded to the original payment method.
   ●Refund processing time may vary depending on the payment method, usually takes 5-10 business days.
6. Shipping Costs
   ●Return shipping costs are borne by the customer unless there is a quality problem with the product or it is delivered incorrectly.
7. Special Circumstances
   ●Personalized customized products, special products and seasonal products are not eligible for refunds.
   ●Please carefully check the product description and size chart to ensure that you are satisfied with your purchase.